Intention Osteopathy
Privacy Policy
This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The General Data Protection Regulation (GDPR) which is EU wide and far more extensive than its predecessor the Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.
The Practice
Intention Osteopathy – Ditton, Aylesford, Kent, ME20 6FN, UK which hereafter for the purposes of this Privacy Notice will be referred to as Intention Osteopathy is pleased to provide the following information
Who We Are
Intention Osteopathy specialises in diagnosing and treating musculoskeletal conditions in accordance with the Institute of Osteopathy’s patient charter.
Personal Data
For treatment purposes, Intention Osteopathy may require detailed medical information, collecting only what is relevant and necessary. Notes taken during your visit, including medication and treatment details, are securely stored. Contact details provided (e.g., phone numbers, email, postal addresses) may be used for appointment reminders or to provide treatment-related information.
For marketing, Intention Osteopathy may use your contact details to respond to inquiries and send information deemed relevant.
By contacting us, you consent to ongoing marketing communication unless you opt out. Your data is not brokered, and removal from our marketing database is possible at any time.
Basic personal data may be collected from marketing forms, surveys, correspondence records, phone calls, and website visits, including personally identifying information such as IP addresses.
Intention Osteopathy collects only necessary information to provide required services.
Legal Basis and Retention Policy
Personal data processing is based on explicit patient consent and legitimate interest.
Data is retained for the duration of treatment and for eight years thereafter to meet legal obligations.
Records of minors are retained until they reach 25 years of age.
Disclosure and Data Storage
Personal information is kept secure, accessible only to osteopaths and senior administrative staff. Disclosure occurs only to meet legal obligations or enforce terms and conditions.
Data is stored within the United Kingdom, and no personal data is stored outside the EEA.
Data Subject Rights
Data subjects have rights including access, rectification, restriction of processing, portability, objection, and objection to automated processing or profiling. Requests for information can be made to intentionosteopathy@gmail.com or by phone or mail.
Complaints
If you wish to complain about personal data processing, you can contact us or the ICO.
Contacts:
Intention Osteopathy, Ditton, Aylesford, Kent, ME20 6FN, UK.
Telephone: 07356 072572
Email: intentionosteopathy@gmail.com
ICO
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone: +44 (0) 303 123 1113
Email: https://ico.org.uk/global/contact-us/email/